I work for a local business here in town and on Saturdays we order in lunch. I called at 10:15 in the morning to give them plenty of time to make our order for lunch. We ordered 6 pizzas and 5 orders of cheese sticks. I was told it would take over a hour and a half to make it, it never takes that long for one, but we didn't mind as long as we got it by noon. So at 11:30 I picked up our food, when I got there I noticed they had only given me 6 boxes in total. I told the cashier that the order was wrong based on the lack of boxes for the cheese sticks, she proceeded to argue with me that it was right, when it obviously wasn't and then told me to just go through the boxes and let her know if it was wrong after I checked them. We were completely missing all 5 orders of our cheese sticks so I told her, she couldn't find the person who cooks the food so she had to text her. 15 minutes later the cook comes in with her boyfriend or friend following behind her saying sorry I was taking a break. (Who takes a break in the middle of making an order that was suppose to be done 20 minutes before) Finally she got started on making our cheese sticks all the while our pizzas were in the car getting cold.I had to stand there a total of 25 minutes longer waiting for food that should have been done long before that. And when I finally received our cheese sticks there was no sorry about your wait or any apology in general. By the time I got the food back to our business, not even 5 blocks away our pizza was completely cold, but hey the cheese sticks were warm I guess. This whole ordeal was completely and utterly ridiculous, especially since we paid over $100 for this complete mess.
Ok
The service is friendly at the counter. The store seems clean, except for the restrooms. I've been here several times & the ladies restroom is always dirty.
Best gas prices around!
I'm not certain how this got listed as a restaurant or bar. Yes, it serves take out & alcohol. BUT, it's a gas station/convenience store. I can't figure out a way to edit the type of business it is, though.
They have the best pizza and great service! Love everyone that works here! Always do their best to make the customer happy
Casey S General Store is a US Gas Station based in Mount Carmel, Indiana. Casey S General Store is located at 418 W 9th St, Mt Carmel, IL 62863, USA.
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